Navigators

What is the Navigator programme?

The Navigator Programme aims to stop the cycle of reattendance in A&E, and the strain this puts on the NHS. We aim to do this by working with those aged 11–25 who attend A&E in a moment of crisis. The Navigators are able to have conversations with these young people, within A&E, who often are in a reachable moment. The Navigators will then also be able to signpost the young people onto relevant community groups or organisations, and offer mentoring to help the young person access assistance to see long lasting change.

The Navigators feature on BBC South Today:

What does being a Navigator involve?

Being a Navigator involves being present and available to talk to any young person attending A&E for the above reasons. Navigators may be referred by the hospital staff, may be approached by a young person or may start up a conversation. All we are looking for is availability and a passion to work with and help young people.

Where and when?

Navigators are based in the Royal Berkshire Hospital’s A&E departments at different evening shifts ranging from 19:30 to 12:00. Our volunteer Navigators work in pairs and there is no set requirement for regularity of volunteering. It could be once or twice a month, once every six weeks, or sporadic, subject to work and availability.

For more information, or to volunteer to become a Navigator, please click below.

Click here